Why 3CX?

3CX is a robust, fully equipped communications system, which allows us to communicate with our colleagues and customers – anywhere, any time.
3CX is trusted by over 600,000 companies world wide including Mercedes-Benz, Toyota, Coca-Cola, Honda and BMW.

Grow

With 3CX you’ll never outgrow your phone system. Our plans are designed to grow with your business so the system grows with you.

Customise

No two businesses are alike, so why should your phone system be? We can help customise the system to best fit your business & set you up for success.

Roam

Your business isn’t confined to the office, now neither is your phone system. The 3CX lets you answer your calls anywhere there’s internet

Integrate

Connect 3CX to your CRM and never miss a lead again, log calls directly against your contacts so you never forget a conversation again.

Connect

3CX isn’t just a phone system. Setup SMS, add a chat bubble to your website, connect Facebook Messenger so you never miss a customer again.

What our customers have to say!

Rod – Artisti Coffee Roasters

We engaged the services of Lewis at Hit Media Solutions to assist us with setting up a new business phone system to help connect our customers to our growing team.

Lewis came up with a simple, yet easily scalable solution to our business needs which saw our team seamlessly connected internally or externally whether in the office or out on the road.

Nothing was too hard and we were able to utilise our brand and style in all of the messaging and content contained within the system.

It was simple to install and implement, and even simpler to use and train new staff on.

Thanks Lewis for making the process relaxed and easy, would highly recommend HIT Media Solutions based on our experience.

Plan Offerings!

Installation and hardware costs apply & vary depending on system requirements

The below offerings are for dedicated phone systems, please be aware that we can offer assistance with the provisioning and set-up of 3CX Start-up. Use the custom plan below to find out more.

Basic

  • Unlimited Local/National Calls
  • Unlimited Australian Mobile Calls
  • Unlimited 1800 Calls
  • 13/1300 calls – 40c per call
  • 2 concurrent external calls
  • Up to 5 Local/National Numbers
  • Basic Support Package*
  • Management of one (1) SBC****
  • Minimum 12 Month Term
Standard

  • Unlimited Local/National Calls
  • Unlimited Australian Mobile Calls
  • Unlimited 1800 Calls
  • 13/1300 calls – 40c per call
  • 4 concurrent external calls
  • Up to 10 Local/National Numbers
  • Standard Support Package**
  • Management of one (1) SBC****
  • Minimum 12 Month Term
Premium

  • Unlimited Local/National Calls
  • Unlimited Australian Mobile Calls
  • Unlimited 1800 Calls
  • 13/1300 calls – 40c per call
  • 8 concurrent external calls
  • Up to 20 Local/National Numbers
  • Standard Support Package**
  • Management of one (1) SBC****
  • Minimum 12 Month Term
Elite

  • Unlimited Local/National Calls
  • Unlimited Australian Mobile Calls
  • Unlimited 1800 Calls
  • 13/1300 calls – 40c per call
  • 16 concurrent external calls
  • Up to 30 Local/National Numbers
  • Elite Support Package***
  • Management of one (1) SBC****
  • Minimum 12 Month Term
Custom

Customise to fit your business needs

  • Unlimited Local/National Calls
  • Unlimited Australian Mobile Calls
  • Unlimited 1800 Calls
  • 13/1300 calls – 40c per call
  • Custom External Call Limits
  • Custom Number Quantities & Options
  • Choose your level of Support
  • Management of Custom # of SBC’s
  • Minimum 12 Month Term
* Basic Support Includes - Troubleshooting & support of phone system & hardware issues, creation/deletion of phone system users/accounts.
** Standard Support Includes - Basic Support Package*, Annual review & reconfiguration of call flows & routes.
*** Elite Support Includes - Standard Support Package**, Basic Support Package*, Quarterly review of call flows and routes.
**** A Session Border Controller(SBC) is required at each site where physical handsets need to connect to the phone system. A site is defined by physically separate network infrastructure. If you have more than one site at which physical handsets are required you will require the additional site add-on package.

Add-On Packages

Individual DID(Single)
  • 1x Individual National/Local DID
100 Number DID Block
  • 1x 100 National/Local DID Block
Virtual Mobile Number
  • 1x Australian Mobile Number
Additional Site
  • One (1) additional SBC
Additional Call Pack
  • 2x Additional External Calls

Recommended Hardware

H.I.T Media Recommend Yealink Handsets & Headset hardware as it has been tested by 3CX to ensure the greatest compatibility.

Additional hardware options are available to suit your requirements, don’t hesitate to reach out to discuss your specific needs.

Enquire

Name(Required)
How many users will be accessing this system?
How many individual sites do you have?
Existing Phone Number/s(Required)
Please enter each of the phone numbers which you would like to use with this system
To provide the most accurate quote we recommend uploading a copy of your latest phone bill. (PDF format only please)
Accepted file types: pdf, Max. file size: 16 MB.
Are you interested in an Internet Service(Required)
Which of the below features do you require?(Required)
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